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FREQUENTLY ASKED QUESTIONS

Customer Service: FAQ

HOW CAN I REACH YOU?

You can call us at (123) 456-7890 Monday through Thursday 9 AM to 8:30 PM EST, & Friday to Sunday 9 AM to 5 PM EST.
Chat with us via LIVE CHAT Monday to Thursday from 9 AM - 9 PM EST, Friday 9 AM to 4:00 PM EST & Sunday 5 PM to 11:59 PM EST. 
You can also email us. We will respond during business hours.

WHERE ARE YOU LOCATED?

We are located at 500 Terry Francois Street San Francisco, CA 94158.

WHAT IS YOUR RETURN POLICY?

We understand things happen, which is why GLO Central is dedicated to making the return process as simple for you. If you're not completely satisfied with a product for any reason, just return the product to us for a full refund or exchange.

WHAT ARE YOUR SHIPPING FEES?

FREE Shipping Promotions

  • Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only.

  • FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.

Standard                                  $5.95                                                        

Expedited                                $9.95                                                        

Premium                                   $16.95       

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